Using cookies

This website and its online services can use cookies to improve the service.
The decision to allow the use of cookies on this website is entirely yours. It should be noted that the site works optimally only if cookies are enabled.

What are cookies?

Cookies are small files that your browser saves on the disk when you visit our website. This allows our website to recognize your computer when you visit us next time so that we can offer you a more personalized experience. Cookies are not aimed at spying on a user and do not follow all that the user is doing and are not a malicious code or virus. Also, cookies are not related to unwanted messages or spam, they can not save a password and are not intended solely for advertising. Information such as your name or email address will not be saved - the website can not access your personal information and files on your computer.

In order to use cookies in accordance with the Electronic Communications Act, the Personal Data Protection Act, EU Directives 2002/58 / EC and 95/46 / EC and the GDPR directive, we need your consent.

Types of cookies

  • Cookie Sessions and Permanent Cookies
    • Session cookies are temporary cookies that run out after you leave the web site. These cookies are required for the proper performance of certain applications or functionalities on this Site.
    • Persistent cookies are used to improve our users' experience (eg, remember the details of the application so you do not have to enter them every time you have a website). These cookies remain in the cookie of your browser for a long time. This time period will depend on the choice of settings on your Internet browser. Permanent cookies allow data to be uploaded to the web server each time you visit the site.
  • First and Third Party Cookies
    • First-party cookies - released by this site. These cookies are often used for the proper functioning of the website and for remembering your preferences on the web site.
    • Third-party cookies are cookies that are placed by other websites or services such as YouTube. We have no access or control over these cookies. You should consult the relevant third party privacy policy. If you are in the European Union, you can learn more about how third-party users use this type of cookie on the following link:
  • Necessary and other cookies
    • Necessary cookies are necessary for the operation of our website and the use of its features and / or services. For example, they allow you to navigate through the website and sign in to safe areas. By using this website you will automatically be granted access to the necessary cookies without which the website can not work.
    • Performance cookies collect information about how visitors use our website, for example, which pages visitors most often come across and receive error messages from those pages. These cookies do not collect the information that identifies the visitor. All information collected by these cookies are anonymous. They only serve to improve the functioning of this website.
    • Functional cookies allow our website to remember the choices and adjustments you made during your visit and provide enhanced personal features. For example, remember to change your language preferences or currency preferences. They can also be used to enable third parties (such as AddThis) to provide social sharing tools and remember your preferred sharing services.
    • Marketing cookies are used to track visitors through the web site. It is intended to show ads that are relevant and interesting to a particular user, and thus more valuable to publishers and third-party advertisers.

Cookies used on this website:

    • The cookies with the name PHPSESSID contain only a reference to the session stored on the web server. No data is stored in the user's browser and this cookie can only be used on the current website.
    • First party cookies
    • Session Cookie
  • cc_cookie_accept
    • A cookie used to remember user settings - accept the use of all cookies on this web site. This cookie only knows your last cookie settings and does not reflect the current cookie state in your browser.
    • First party cookies
    • Sessions / Permanent Cookies (if you do not accept all cookies then Session cookie, otherwise Permanent cookie with a duration of 1 year)
  • cc_cookie_decline
    • A cookie used to remember user settings - accepting the use of just the necessary cookies on this web site. This cookie only knows your last cookie settings and does not reflect the current cookie state in your browser.
    • First party cookies
    • Sessions / Permanent Cookies (if you accept all cookies, then the Session Cookie, otherwise the Cookie Cookie with a duration of 1 year)
  • exp_last_visit (1 year), exp_last_activity (1 year), exp_tracker (session cookie), exp_csrf_token (session cookie), exp_cart (1 day)
    • Various cookies that start with 'exp_'. These cookies are set by our content management system and include information such as: When did you last visit our website, the previous pages you viewed, the length of a registered user's session, session ID ... These cookies are not collected by yours personal information, they are used only for the basic functionality of the website. 'exp_last_visit' and 'exp_last_activity' store information only for the date / time of your visit. 'exp_tracker' follows the last 2 pages you've visited so that you, if necessary, can go back to the corresponding pages. 'exp_csrf_token' is used to send forms on a page, this is a unique and random number and font number that protects our web site from spammers. 'exp_cart' does not collect personal data, only stores your basket's identification number
    • First party cookies
    • exp_csrf_token and exp_tracker are session cookies, rest are permanent cookies
  • __atuvc (1 godina), __atuvs (30 minuta), __atssc (1 year)
    • This website uses AddThis, a provider of social plugins and web analytics services provided by Add This, Inc. ( "AddThis"). AddThis uses cookies to allow you to share content through social media. When you use the content sharing tools on our Website AddThis also collects information about what is shared, when and how. The information generated by the cookie about your use of this website (including your IP address) is uploaded to the AddThis server and stored there. AddThis will use this information to evaluate your use of the site and compile activity reports on the web site operator's website. AddThis may transfer this information to third parties, if it is legally required, or if third parties process data for AddThis. AddThis can also use data that is not personal information about visits to our website in order to provide targeted advertising. See AddThis Privacy Policy at the following link: policy. You can opt out of Collecting your behavior-based online data.
    • ssc, cw_id, mus, uid, sshs, ssh, _ga, _gid, ssc, uvc, ouid, notice_preferences, notice_gdpr_prefs, na_tc, loc, na_id sb, datr, locale, wd, fr _auth, _pinterest_cm, _pinterest_sess _lipt, liap, lang, lidc, bcookie, _guid, _ga, sdsc, li_at, JSESSIONID, bscookie, sl, share_setting, visit
      this website: __atuvc (1 year), __atuvs (30 minutes), __atssc (1 year)
    • Permanent Cookies
  • _ga (2 years), _gid (1 day), _gat (1 minute), AMP_TOKEN (30 seconds - 1 year), _gac (3 months), __utma (2 years), __utmb (30 minutes), __utmc (session), __utmt (10 minutes), __utmz (6 months)
    • This website uses Google Analytics, a web analytics service provided by Google Inc. ( "Google"). Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website (including your IP address) is uploaded and stored on a Google server in the United States. Google uses this information to evaluate your use of the site by providing activity reports on the Website Operators website. Google may transfer this information to third parties, if required by law, or if third parties process data on behalf of Google. Google will not associate your IP address with any other data Google owns. See the Google Privacy Policy at the following link: Google has developed a browser plug-in to prevent access to your Google Analytics JavaScript data (ga.js, analytics.js, dc.js). You can download it here:
    • First party cookies
    • Permanent cookies
  • __ncuid (1 year)
    • This website uses DoubleClick, a Google Inc. ad serving company ("Google"). DoubleClick uses ad custom adapters for your browsing interests. The information generated by the cookie about your use of our websites (including your IP address) is transferred to the server and stored. This information is used to speculate your interests to serve you targeted advertising. See the DoubleClick Privacy Policy at the following link: At the following link, you can opt out of collecting your personalized online advertising information
    • DSID, IDE
      this website: __ncuid (1 year)
    • Permanent cookies
    • This site uses YouTube, a video storage and video streaming service. We use YouTube's option to embed video with greater privacy, in which YouTube will not store visitor information unless it starts playing the video. See the YouTube Privacy Policy at the following link: privacy_guidelines
    • Third Party Cookies - YouTube
    • Permanent cookies
  • __zlcmid, __zlcprivacy
    • These cookies are managed by ZopIM, who provide the technology behind our 'live chat' system. The __zlcmid cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.
    • Third Party Cookies - ZopIM live chat
    • Permanent cookies
  • datr (1 year), fr (1 year), wd (7 days), locale(2 days), sb (2 years), reg_fb_gate (session), reg_fb_ref (session)
    • This website uses Facebook tools. Facebook uses cookies for a wide range of purposes, from functionality to performance to advertising and metering. See the Privacy Policy and Cookie Policy at the following link:
    • Third Party Cookies - Facebook
    • Permanent cookies

How to accept or reject cookies

You can always block the use of some or all of the cookies we use on our website, but this may affect its functionality.

The cookie settings box is located at the bottom of this page. After selecting the settings, you can reset those cookie settings at the bottom of this page at any time.

You can also accept or reject some or all cookies by customizing your browser settings. The following links provide information on how to change the settings for some of the most commonly used web browsers: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Apple Safari, Opera. Some browsers allow you to surf in "anonymous" mode, limiting the amount of data set on your computer, and automatically deleting persistent cookies placed on your device when you finish browsing. There are many third-party apps you can add to your browser to block or manage cookies. You can also delete cookies that were previously set in your browser by selecting the option to clear the browsing history, and then turn on the cookie deletion option. For more information on cookies and setting your browser settings, visit


Privacy Policy


These Rules describe how Elproms Team j.d.o.o., based in Zagreb, Savska cesta 41a, OIB: 46119006103 (after referred as: Elproms or Company) treats the personal information you provide to us while using the website, that is, which you provided when contacting the Company through the contact form on the mentioned website or through communication with us through the Elproms profile on social networks. For the avoidance of doubt, when the Company receives personal information that you provide while using the Company's website or through communicating with us through Elproms' profiles on social networks, it is considered to be the manager of the processing of that personal information. The rules apply regardless of whether you use a computer, mobile phone, tablet or other device to access our website or to communicate with us through Elproms' profiles on social networks. It is important that you read these Rules carefully because each time you use our services (described below) you agree to the terms described in these Rules. If you do not accept the terms described in these Rules or do not give us your consent for the processing of personal data for the purpose of contacting the Company on our website, you will not be able to use our services. However, please note that you are not obliged to provide Elproms with personal information, that is, there is no consequence if such information is not provided. The Company may amend these Rules at any time, and the Company's website will always contain the latest version of the Rules. Please check the effective date posted at the top to see when the Policy was last updated.

2. The extent of collecting personal data and the purpose of processing it

Personal data means personal information that you provide directly to us in connection with the services available on our website or through communication with us through the Elproms profile on social networks. This information may include your first and last name, as well as your email address. However, your message may contain some other personal information.

The Company collects some or all of the personal information listed above on the Elproms website solely on the basis of your consent. Please note that you may withdraw your consent at any time, but from the moment you withdraw it you will not be able to use our services unless there is some other legal basis for processing your personal information. The consent shall be withdrawn by notificating the Company in accordance with clause 7 of these Rules.

The personal information you provide to us through communication with us through Elproms' profiles on social networks is processed based on our legitimate interest in providing the service you are looking for, such as making an offer regarding the services we provide (solutions for so-called smart systems and IoT – Internet of Things). Also, personal information collected through the contact form on our website, will be processed for the same purpose.

The Company will not use the collected information for automated decision making, which involves the use of personal information to evaluate certain personal aspects related to an individual.

3. Sharing personal information you have provided to us

Elproms may share all or some of the personal information it collects with its business partners (these are companies based in the Republic of Croatia).

4. The collection period of personal information you have provided to us

We will collect and process your personal information for as long as necessary to achieve the purpose for which it is processed. The criterion on the basis of which we determine the period of keeping personal information is precisely the purpose of collecting it, that is, it may be the making of an offer regarding the services we offer and the subsequent execution of the service, the statute of limitations on claims prescribed by law, a specific provision of a regulation that obliges us to keep certain data for a specific time, etc.

5. Your rights

Based on the applicable regulations, your rights are the following:

- you can ask us to access your personal information, that is, you have the right to get information if we are processing personal data that relates to you;

- if the personal data relating to you are incorrect, you have the right (without undue delay) to have the data corrected, and to supplement them if they are incomplete;

- You have the right to have your personal data removed that relates to you (without undue delay) if one of the following conditions is met:

a) personal data is no longer necessary for the purposes for which they were collected or otherwise processed;

b) if you withdraw your consent on which the processing is based and there is no other legal basis for processing;

c) if you object to the processing (more on that below);

d) if the personal data have been illegally processed;

e) if the personal data must be deleted in order to comply with a legal obligation arising from the law of the European Union or the Republic of Croatia;

f) personal data have been collected in connection with the provision of information society services (such as e-commerce);

-you have the right to obtain a restriction on the processing of personal data if one of the following conditions is fulfilled:

a) if you dispute the accuracy of any personal information for a period that allows us to verify the accuracy of that personal information;

b) if the processing is unlawful and you oppose the deletion of personal data and instead seek a restriction on their use;

c) if we no longer need personal information for processing purposes, but you request it for the purpose of making, obtaining or defending a legal claim;

- you have the right to transfer the data, that is, you have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another processing manager without interruption on our part. You are also entitled to the direct transfer of the data we process, in such a way that the personal data is transferred from us (ie from our personal data base) to another processing manager, provided it is technically feasible. However, this right can only be exercised if the processing is based on your consent and provided that the processing is carried out by automated means;

- you have the right at any time to object to the processing of personal information you have provided to us;

- You have the right to file a complaint with the Personal Data Protection Agency at the email address or at Selska cesta 136, 10 000 Zagreb.

6. Third parties

Our website contains links that lead to some other websites, such as those of our business partners. We are not responsible for the security or privacy of any information collected by these sites through their use. Please read carefully the privacy statements that apply to these sites.

Likewise, the social networks on which Elproms has an open profile have their own privacy statement, which regulates, for example, the processing of personal data to open a user profile on the social network in question. Please read these statements carefully to obtain all necessary information regarding the processing of your personal information when opening your profile and communicating with us.

7. Contact

For any questions regarding the application of these Rules, please contact us by email: or at: Savska cesta 41, Zagreb.